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Privacy policy

We consider it a great privilege that you have entrusted us with helping to meet your stewardship needs. One part of this trust we take very seriously is confidentiality. The following privacy policies outline how we protect your private information while ensuring you receive efficient service for the products you own. Download our Notice of Health Privacy Practices.

Privacy

At Everence, your privacy is important to us.  We want you to know that we do not sell or rent any private financial information that you entrusted to us to any nonaffiliated third parties.  We will not share your personal information with nonaffiliated companies who want to market their products or services to you except at your request or with your consent.

What Does Everence Do With Your Personal Information?

Financial companies choose how they share your personal information.  Federal law gives consumers the right to limit some but not all sharing.  Federal law also requires us to tell you how we collect, share, and protect your personal information.  Please read this Notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Types of accounts, products and services
  • Account balances and payment history
  • Credit history and credit scores
  • Names, addresses, telephone numbers and similar types of contact information.
  • Membership eligibility criteria Family information

All financial companies need to share customers’ or members’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons that Everence chooses to share, and whether you can limit this sharing.

Reasons we can share information Does Everence share? Can you limit the sharing?
For our everyday purposes such as to process your transactions, maintain your account(s), product(s) or service(s), respond to court orders, or report to credit bureaus and provide customer service to you.
Yes
No
For our marketing purposes to offer our products and services to you
 
Yes No
For joint marketing with other unaffiliated financial companies
 
No No
For our affiliates’ everyday business purposes (information about your transactions)
 
No No
For our affiliates’ everyday business purposes (information about your experiences)
 
Yes No
For our affiliates’ everyday business purposes (information about your creditworthiness)
 
No No
For our affiliates to market to you
 
Yes Yes
For non-affiliates to market to you No No

To limit our sharing, call our toll-free number (800) 348-7468 or contact us by mail at 1110 N. Main St., Goshen, IN 46527.

Please note: If you are a new customer, we can begin sharing your information 30 days from the date we sent this Notice.  When you are no longer our customer, we continue to share your information as provided in this Notice. However you can contact us at anytime to limit our sharing.

How does Everence protect my personal information?

To protect your personal information from unauthorized access or use, we use security measures that comply with federal law.  These measures include computer safeguards and secure files and buildings.  The only employees who are permitted to access your information are those with a business need to know.

How does Everence collect my personal information?

We collect personal information when you open an account or purchase a product or service from us.  We may also acquire information about you from readily available church information.  In addition, we may collect personal information about you from others such as credit bureaus, affiliates or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only sharing for affiliates’ everyday business purposes - information about your creditworthiness, sharing of information for use by affiliates to market to you, and sharing of information to non-affiliates to market to you.  State law may give you additional rights to limit sharing.  Please contact us if you have any questions.

What happens when I limit sharing of an account or product I hold jointly with someone else?

Your choices will apply to everyone on that account or product unless you tell us otherwise.

Definitions

“Everence” as used in this Notice includes the following: Everence Federal Credit Union, Everence Association, Inc., a fraternal benefit society, Everence Trust Company, Everence Capital Management, Inc., Everence Community Investments, Inc., MMA Distribution, Inc. d/b/a/ Everence Financial Advisors, Everence Securities, Inc., The Mennonite Foundation, Inc. and Everence Insurance Company.

“Affiliate" as used in this Notice includes every company that is included in the definition of "Everence" and also includes Everence Services, LLC.

"Non-affiliates" as used in this Notice means every business or company that is not identified as an affiliate in this Notice.

"Joint Marketing" means a formal agreement between non-affiliated financial companies that together market financial products and services to you.  Everence is not a party to any joint marketing agreement.

Questions?

If after reading this notice you have any questions, contact us at (800) 451-5719.