Posting Date

Serve as an administrator for sales and distribution staff in an assigned core market(s) to include investment, charitable, and trust products, which will include accounts where Everence Trust Company has a fiduciary role.

Responsibilities and duties

  1. Provide timely, consistent support and communication to sales and distribution staff.
  2. Provide coordination for estate and trust administration to assure timelines are defined and deadlines are met.
  3. Open, administer and maintain a group of accounts, including IRA’s, Investment, Management Accounts, and Trusts.
  4. Assist in identifying efficiencies and improvements for new and existing services, including supporting the process of clearly documenting procedures for estate and trust administration.
  5. Understand current products and services offered to competently assist field staff
  6. Provide timely, consistent day to day support to core and direct market field staff.
  7. Work collaboratively with sales staff and in limited circumstances work directly with clients.
  8. Provide support for innovation and implementation of new products and services.
  9. Collaborate with other team members to handle high volume activity during peak business cycles.
  10. Assist in cross-training team members to provide for depth and continuity of support services.
  11. Participate in communications and training for field advisors as requested.
  12. Other tasks assigned by supervisor. 

Qualifications

Education: College degree preferred.

Experience: Investment advisory or administration experience preferred.

Skills and Abilities:

  1. High level of interpersonal skill.
  2. Must be able to manage time and prioritize individual workload extremely well.
  3. Strong written and verbal communication and interpersonal skills.
  4. Proven administrative and organizational skills.
  5. Team oriented: must work very well with internal and external team members.
  6. Strong analytical abilities and problem-solving capabilities.
  7. Knowledge of Microsoft Office Suite programs.
  8. Ability to learn new software systems.

Schedule: Full-time

Location: Corporate office – Goshen, Indiana

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