Posting Date

Responsibilities and duties

  • Express the Everence brand visually and through user interactions.
  • Quickly and iteratively create user-centered strategies and designs to communicate ideas and user flows, by understanding organizational requirements, the voice of the customer, user journeys, customer feedback and usability findings.
  • Understand and care about user experience best practices.
  • Participate in the creative phase of digital projects, understanding brand, creating concepts and prototypes, and implementing the overall visual and emotional design style.
  • Guide user experience design past the creative phase into production, collaborating and partnering with digital marketing manager(s), content strategists and developers.
  • Facilitate and/or participate in qualitative and quantitative user research, analyze feedback, and share key findings/insights with colleagues and clients.
  • Perform metrics analysis post-launch to inform design/UX optimization efforts.
  • Promote user-centered design and methodology internally and externally.
  • Help evolve our user experience approach, process and documentation.
  • Provide marketing support and assist other designers (traditional and/or digital) when needed.
  • Be familiar with and uphold the Everence writing and graphic design standards.
  • Other duties as assigned.

Qualifications

Education:

Bachelor’s Degree in Interaction Design, Graphic Design, Industrial Design, Communication Arts, Information Design, or equivalent education.

Experience:

  • Three or more years of experience in relevant design discipline for digital customer experiences.
  • Proven interaction and graphic design skills (portfolio review may be required).
  • Knowledge and proven experience of industry tools such as Sketch, InVision, Adobe InDesign, Adobe Photoshop, etc., as well as the Microsoft Office suite of products.
  • Familiarity with the Scrum project management framework and the Jira product management platform a plus.
  • Experience working with researchers, information architects and front-end developers.

Skills and Abilities:

  • Excellent written and verbal communication skills and the ability to make compelling and clear design presentations for various audiences.
  • Strong organizational skills and an attention to detail.
  • Effectively work as part of a team.
  • Ability to quickly produce elegant and concise diagrams, wireframes and other artifacts.
  • Ability to think conceptually about design and information architecture.
  • Working knowledge of animation and/or modeling tools preferred.
  • Understanding of business metrics and the ability to translate company goals and objectives into digital experiences.
  • Knowledge of Mennonite and related Anabaptist church values extremely helpful.
  • More or less 10% of overnight travel away from home.

Supervisory responsibilities

None

Schedule

This is a full-time position. 

Location

Corporate office, Goshen, IN

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