Posting Date

Responsibilities and duties

  • Directly handle foreclosures, repossessions or any other action to protect collateral. Acts as the liaison between legal counsel and the credit union as needed.
  • Responsible for recommending and processing charge-offs as well as the handling and disposition of all Other Real Estate Owned (OREO) properties.
  • Liaison between the third-party collection partner and the credit union on delinquent accounts. Handles the seriously delinquent accounts after the third-party partner returns the account back to the credit union. Assists with other delinquent situations as needed.
  • Reviews all loans delinquent greater than 30 days and reports the findings to management via a monthly loan performance meeting.
  • Completes the resolution and processing of modifications and troubled debt workout scenarios.
  • Handles the review of consumer and real estate loan production. Documents the loan decision the overall collateral position, and the documentation of the loan to maintain compliance of all NCUA/Federal regulations. 
  • Reviews credit decisions made by the loan officers; documents any exceptions to loan policy and prepares quarterly reports of exceptions to the Board of Directors.
  • Identifies lenders with credit quality weaknesses; recommends and conducts additional training as needed. Recommends lending authority increases and decreases based on credit quality.
  • Handles all credit reporting disputes to keep in compliance with the Fair Credit Reporting Act.
  • Receives, processes and tracks member bankruptcies.
  • Periodically reviews and updates policies and procedures pertaining to job duties.
  • All other duties as assigned.



  • Associate's degree in business or related field or an equivalent combination of formal training and experience.


  • At least three years of lending or collection experience preferred.
  • Understanding of the foundation of determining credit worthiness.
  • Knowledge of credit union loan policies, products, procedures, processing and underwriting guidelines.
  • Real estate background helpful.

Skills and abilities

  • Accurate and attentive to detail.
  • Solid written and verbal communication skills.
  • Solid analytical skills/numbers.
  • Well-organized and able to multitask.
  • Computer system/software experience/technology.
  • Willing to work with and assist others/team player.
  • Problem-solving skills.
  • Time management skills.


This is a full-time position with no supervisory responsibilities.


This position is located at the Everence Federal Credit Union office in Lancaster, Pennsylvania.

Apply online