Coronavirus preparedness

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A message from our CEO

Office closure updates
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Dear Friends,

Everence CEO, Ken Hochstetler

Ken Hochstetler, Everence President and Chief Executive Officer

The health and well-being of our members, employees, partners and communities are top of mind as we closely monitor the spread of COVID-19 (also known as the coronavirus). Our thoughts and prayers are with all who are affected by the virus and the health professionals caring for them.

Business continuity readiness

We know questions and concerns continue to mount about how COVID-19 may impact our operations and service to you. As part of our day-to-day risk management, Everence proactively maintains a team of experienced professionals to ensure business continuity readiness and minimal (if any) interruption to our operations. Should any office closures or quarantines be instituted to contain the virus’s spread, our staff will continue to serve your financial services needs remotely.

Fluctuations in the market

The fluid situation also has resulted in recent market volatility. Our investment strategy team and analysts are actively evaluating the economic and market impacts of the coronavirus. Everence Chief Investment Officer Chad Horning, CFA®, has provided comments on how investors should approach today’s investment environment. And, as always, our financial consultants are available and ready to answer any questions you may have about how COVID-19 might impact your accounts.

Visiting our offices

As an extra precautionary step, we are employing additional sanitary efforts to disinfect high-touch surfaces in Everence offices across the country. If you are sick and unable to visit our offices in person, you can contact your Everence office via email or phone. Additionally, through our online and mobile banking capabilities, you can manage your Everence Federal Credit Union accounts nearly anywhere and anytime.

Caring for yourself

To protect yourself, stay up to date with the latest information from the Centers for Disease Control and Prevention website. We also encourage everyone to follow everyday preventive actions such as proper respiratory etiquette and hand hygiene. If you are experiencing a fever, cough or other respiratory distress, contact your primary care physician for medical advice. If you have questions about your health plan coverage for COVID-19 testing, contact your insurance plan to verify your benefits.

Caring for others

In the Anabaptist faith tradition, we are people called to live together in community, in service to each other and to God. This includes caring for one another in the face of any infectious outbreak, including COVID-19. To help, Everence is offering assistance and relief options to help members and customers impacted by the evolving COVID-19 outbreak.

We’re here for you

Rest assured that we will provide updates to our members and clients as appropriate, and we wish everyone well as we collectively navigate this global health situation. Thank you for your continued trust in us, and the privilege of walking alongside you on your financial stewardship journey.


Kenneth D. Hochstetler
President and Chief Executive Officer

Your investments and COVID-19

Read how investors should approach today's investing environment from Everence Chief Investment Officer, Chad Horning, CFA®.


Read the article


All information is based on sources deemed reliable, but no warranty or guarantee is made as to its accuracy or completeness. Neither the information nor any opinion expressed herein constitutes a solicitation for the purchase or sale of any securities, and should not be relied on as financial advice. Past performance is no guarantee of future results. All investing involves risk, including the potential loss of principal, and there can be no guarantee that any investing strategy will be successful.

Advisory services offered through Investment Advisors, a division of ProEquities Inc., Registered Investment Advisors. Securities offered through ProEquities Inc., a registered broker-dealer, member FINRA and SIPC. Investments and other products are not NCUA or otherwise federally insured, may involve loss of principal and have no credit union guarantee.

Products and services offered through Everence Trust Company and other Everence entities are independent of and are not guaranteed or endorsed by ProEquities Inc., or its affiliates.